Contact Us
We'd love to hear from you — whether it's a question, custom order request, or just to say hello.
Get in Touch
Have a question about your order, a product, or need help with a custom candle request? We're here to help. Reach out to us through any of the channels below and our team will get back to you as soon as possible.
The fastest way to reach us. Message us on WhatsApp at 9080259438 for order queries, custom requests, bulk enquiries or any questions. We typically respond within a few hours during business hours.
Prefer email? Write to us and we'll get back to you within 24–48 hours. Whether it's about an existing order, a return request, or a collaboration enquiry — we're happy to help.
Follow Us on Social Media
Stay updated with new collections, behind-the-scenes content and exclusive offers. Follow Candle Castle on Instagram and Facebook. You can also DM us on either platform for quick queries.
Bulk & Custom Orders
Planning wedding favors, corporate gifts, festive hampers or event candles? We'd love to work with you. Share your requirements via WhatsApp at 9080259438 or visit our Bulk Enquiry page and our team will create a custom quote tailored to your needs.
Business Hours
Monday to Saturday, 10:00 AM – 6:00 PM IST. We are closed on Sundays and public holidays. Messages received outside business hours will be responded to on the next working day.
Quick Response
We reply within a few hours on WhatsApp and within 24–48 hours on email.
Real People, Real Help
No bots — our team personally handles every query with care.
Customer First
Your satisfaction is our priority. We'll make it right, always.